Location: Penticton, BC Items: Three rugs – wool, wool-viscose blend, high-pile synthetic Stain type: Pet stains (dog) + DIY soap residue on the wool-viscose Equipment: Ninja E500 extractor, professional air

Location: Kelowna, BC Item: Residential carpet, full surface affected Stain type: Red wine spread by a pet + dried baking soda crust Time on site: Nearly a full working day